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Help, Media Center PC

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I'm a network guy so I do have a pretty good general clue...but I have no idea what I'm doing with this Dell Dimension 4600 Media Center PC I brought home. This guy works for one of my clients and his wife's .pst is corrupted. Told him if he brought it in I'd take it home and fix it.

Problem is, the only video out port is on some media center TV-ish card on the back with that funny shaped plug....don't know what it's called. If I take the plastic off the traditional video out built on to the motherboard I get no video at all. Nothing. If there's a setting in the BIOS to toggle this I'm never going to see it.

If I just unplug the super duper TV-ish video card will I get video on the port built into the motherboard?
 

mindido

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Are you talking about the digital video port? It has about 28 pins (3 rows of eight pins and then 4 off to the side). They may have an adapter out there but I haven't heard of one. If so, you'll need a digital monitor. Otherwise, if the BIOS trick doesn't work, try another video card.
 

Cman

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If its a DVI plug then you just need an DVI to RGB adapter.

And yes, there is a setting in the BIOS to switch between the on board video and the video card. I forget where it is off the top of my head, but just look around a bit.
 

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Here's a pic of the $#@! thing. It's the square thing on the left with one corner chopped off. Camn you gotta be right....it's controlled in the BIOS or I'd see a screen before Windows boots up and takes over. But since I don't have a screen during POST, it's hard to get into the BIOS. I just stopped at MicroCenter. They've never see it either. Guess I have to go to the client's house and use their digital monitor.

Thanks for the effort.
 

Nizzle

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Does your client know his tech guy is using a porn site as his knowlege database? Cman should get half your fees.
 

mindido

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Thats not what I was talking about. Can't you just slip an old video card in?
 

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Damn, missed your last sentence Min. Good idea. Not sure if it would have worked because I have the feeling something in the BIOS was directing the action to this ATI card. Too late now though. I'm back at the client's house and I see what it is. Weird. Standard serial monitor plug plugged into weird adapter. The adapter goes on the almost square shapped white thing but two more plugs come out of the adapter. One was an S-video....the other....don't know it's all plugged in and behind the computer now. Bottom line, if I'd ever had a problem like this before I would have been a bit more careful unplugging stuff. You can bet I will in the future...esp on these media center things. A Dell guy on their forum couldn't identify that pic, but he also said the reason there is a plastic deal over the motherboard's video connection is that Dell doesn't want me to use it.

This is why I hate house calls. Never would have run into this at a business. Houses are nothing but weird stuff, nothing is backed up so people aren't nearly as anxious to say, "fuck it, don't waste your time just rebuild it". So you end up donating hours and hours......whine, whine, whine, whine........
 

mindido

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"A Dell guy on their forum couldn't identify that pic, but he also said the reason there is a plastic deal over the motherboard's video connection is that Dell doesn't want me to use it."

Well thats interesting, don't want me to use it? Then why the heck have it? Another reason I'm not a big Dell fan.
 

Cman

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I've never seen that plug before. Thats fucked up. You're on your own dude :lol:

I tell people every day DON'T BUY A DELL. I must have said it a million times and people still buy them.
 
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